We accept returns within 7 days of purchase, provided the product is in the original condition it was sent.
For any quality control issues please contact us immediately. We take pride in the quality workmanship of our products and would not be satisfied if our customers are less than happy.
We will ship within 2 business days from when an order is placed. We use regular postage within Australia. Expedited or tracking can be requested. We ship internationally using regular, untracked post. Tracking will attract a slightly higher cost.
DISCOUNTS AND PROMOTIONS
Once in a while we might offer specials online, and they will be honoured for the period of time specified, unless retracted earlier.
FAQ - GENERAL
Are all your products handmade in Australia?
Yes! In Melbourne in fact. 90% of the materials we use are also sourced locally. The kangaroo leather that we use however, is 100% Australian. Sometimes we pick up beautiful and interesting fabrics on our travels, and we love to use this in our collections.
Are all your products one-off?
Yes! Each piece that you see is the ONLY ONE EVER MADE so if you see something you like, it'd be wise to snap it up... coz you won't want to see it in someone else's paws.
Where do you get your design ideas from?
All over the place. Sometimes they just come.
Do you wholesale?
Most certainly. Please contact us for wholesale prices.
Do you Custom Make?
Totally. Just Ask!